9 h! D ~ W8 Z# D' B E详情问客服了作者: 悠兰 时间: 2013-5-9 16:24 回复 5楼michaelr的帖子+ G$ C' }" w6 ~1 U S
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这是他们回复的邮件/ U4 d1 Z0 q. y9 R2 d( ?
Thank you for writing to drugstore.com with your valuable feedback.5 l: {' o7 p( S% r7 X+ q
" H) z9 q! K! sIn response to your email, we thank you for providing your feedback, and apologize for any inconvenience. It appears that we have replied to both of your emails, and the details on the product show that it's 10mg of lutein from 20mg of lutein esters. For the inconvenience and the confusion, we have issued you an in-store credit of one of the bottles of the NOW Foods Lutein Esters 10mg, Softgels, which is 17.99, to your drugstore.com account as a one-time courtesy. This credit will not expire, and will automatically apply to your next purchase with us. Please note, that you did receive the correct product based on the product details listed on our site. Please be sure to review your product details before placing you order.% P5 H- L" r& i g1 X$ K' T4 z K7 ~
2 K& M' A. @# M0 Y& bIf you have any other questions or concerns Chen, please feel free to contact drugstore.com at any time. Any member of our Customer Care staff will be happy to assist you.作者: michaelr 时间: 2013-5-9 16:37 回复 6楼悠兰的帖子 $ `; f6 o8 \% s& g$ F- g ) V+ v/ M8 o; m) D1 ]2 F感觉它也没说发错东西,但能承认图片和实物不同造成困扰而赔你钱 & a9 T9 K9 ^; r: G" E这样也不错作者: 悠兰 时间: 2013-5-9 16:41 回复 7楼michaelr的帖子 0 W* t( S2 ]9 D0 w- e& z * ?) y% N8 i: L! D; ~, U; `哎,关键是让我带东西这人非要与图片一样呢,郁闷,所以想知道这两个区别到底在哪作者: 悠兰 时间: 2013-5-9 16:46 回复 7楼michaelr的帖子 8 V7 \/ I7 V# N8 m8 l / J4 O: q7 @ e/ _, p我是不是要单独再写邮件向DR咨询这两个的区别呢?作者: michaelr 时间: 2013-5-9 16:46 回复 8楼悠兰的帖子% \1 K% Q9 B7 E" h4 G( ^% j% x9 S( M
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实在不行你把DR的官方解释和17.99刀给他作者: michaelr 时间: 2013-5-9 16:47 回复 9楼悠兰的帖子 3 O( ^4 g" x6 H( H: p/ e0 M* } 8 g/ Y* h5 |- v可以啊,说不定赔更多啊 呵呵作者: 悠兰 时间: 2013-5-9 16:51 回复 10楼michaelr的帖子+ K' @& Z6 b6 j N' P+ v3 O1 z