今天在55海淘?的优惠专栏里看到博朗的耳温枪降价了，现在只要39.75刀，可是我前几天刚刚买了40.26刀，还在转运公司呢，没到手就降价了，这让我有点小不爽，虽然只降了0.51刀~~ , T' E: }7 l a" e 7 v7 ~( S8 l, B/ p e本着勤俭节约的原则，我决定找亚马逊把我的0.51刀要回来，看了看论坛里其他人分享的经验攻略，我就用我蹩脚的英文和亚马逊美国的客服来了一把 LIVE CHAT，对话内容如下： : G# v; A9 S8 v) j+ x. O6 h9 X( t: j8 g g, G2 _: b
) ?& E6 b3 R- L+ QInitial Question: price differences 02:46 AM(GMT) Maria Jose(CSA): Hello! My name's Maria-Jose. I'll be more than happy to assist you today. Before I look into your account, I would need to verify that you're the account holder. Can you please provide me the name on your account, your e-mail address, and your billing address?4 E) k4 T, u0 G
02:46 AM(GMT) Vivian: XXXX XXXX（账户名）0 w5 R2 C. c6 ~4 \3 i8 l$ n
02:47 AM(GMT) Vivian: XXXX XXXX（email 邮箱地址） 2 c( {: L2 ?! K! z0 w+ {02:47 AM(GMT) Maria Jose(CSA): Thanks! And what's your billing address?2 q% [- e# R0 [, y4 y; P
02:47 AM(GMT) Vivian: XXXX XXXX（注册时留的信用卡账单地址） 2 ^2 b0 y( z4 V8 K
02:49 AM(GMT) Maria Jose(CSA): Thanks! And how can I help you today5 O; R9 m7 W2 v* o
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02:49 AM(GMT) Vivian: Hi.Today,I was surprised to find that the price of some items what i have ordered is reduced.9 t3 q4 Y+ S: M* `; u4 T5 h
02:50 AM(GMT) Vivian: My order number is #XXXX XXXX（订单号） ) x0 _0 `7 P' A* \2 c
02:51 AM(GMT) Maria Jose(CSA): Let me check it for you please Y K& ^, k9 X% p! v1 O02:51 AM(GMT) Vivian: the price of "Braun Thermoscan Ear Thermometer with ExacTemp Technology, IRT4520USSM" is $40.26 when i order $ J, x4 Y8 N- {2 y9 Z
02:52 AM(GMT) Vivian: But now is $39.75 " J2 m- D6 g+ C02:53 AM(GMT) Maria Jose(CSA): Yes, I see it on the website. Let me check the options about this 3 R& ~, Q& M+ H% t. X" O
02:53 AM(GMT) Vivian: This is my first time to visit Amazon ,I feel a little disappointed) y8 V. {2 u: A% p# J
02:54 AM(GMT) Vivian: So,I hope that ,can you return the price difference to me?, ]. k! W; j7 F- ~- A# E! t
02:56 AM(GMT) Maria Jose(CSA): I can definitely issue the refund for the price difference9 s- M# _' G$ q. r
02:57 AM(GMT) Maria Jose(CSA): One moment please - _4 T: u9 ?5 `: _3 z02:59 AM(GMT) Vivian: ok7 o W; b; a/ l% f/ O
03:00 AM(GMT) Maria Jose(CSA): Almost done . L0 S! E0 M8 |: G2 `03:01 AM(GMT) Maria Jose(CSA): You'll get a confirmation email for this refund" T4 j# K+ a$ _2 g0 @ Z; W" d
03:02 AM(GMT) Vivian: Thank you very much . _, v2 ~9 a7 N03:02 AM(GMT) Maria Jose(CSA): Please let me know if there's anything else I can do for you today? ) g' X3 Z3 b$ v03:03 AM(GMT) Vivian: I have received the email.4 N% y! \2 X- C4 t8 E+ }" E* L. `
nothing,thank you. + ^- i& r% ]5 u" _/ V' X" m' A$ a03:04 AM(GMT) Maria Jose(CSA): You're welcome, we are here for you. Thank you for contacting Amazon. Hope you have a wonderful day and rest of your week. Please click on the "end chat" button to close this window. " @6 l" J+ f1 W# c6 [$ Z+ i03:04 AM(GMT) Vivian: have a happy day , bye4 a9 y, I* }4 u6 L0 A