标题: 小绿人被GNC屏蔽了，用不了。 [打印本页] 作者: xjy2006 时间: 2015-3-6 19:43 标题: 小绿人被GNC屏蔽了，用不了。 RT，找不到小绿人的入口。作者: ichbinyb 时间: 2015-3-6 20:11
Thank you for contacting Customer Service at GNC.com.2 \+ u$ U b9 M1 v; c7 `
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Please accept our apologies for the difficulties you've experienced placing an order with Shoprunner as the shipping method. We are currently researching what is causing this issue; however, we understand this is affecting a number of our customers at this time. We are working diligently to resolve this issue and appreciate your assistance and patience as we work on a fix. In the meantime, we recommend that you contact our Customer Service department at 877-462-4700. Our representatives are available 24 hours a day, 7 days a week and would be happy to assist you place an order and ensuring your shipping costs are reimbursed. You can also place your order online and reply to this email with your order number. We will submit the appropriate requests on your behalf to have your shipping costs refunded. 0 U7 D) q" P# p/ x' p! p& H, n7 e# ^3 P. L3 ?4 X# a t7 q! z- c
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If you have any more questions or comments, please do not hesitate to reply to this email or call our Customer Service Department toll-free at 1-877-462-4700 and thank you again for contacting Customer Service at GNC.com.作者: xjy2006 时间: 2015-3-6 20:22
看来GNC的回复还是负责的，下单后可以邮件申请退运费，也不错啊。作者: michaelr 时间: 2015-3-6 20:46
不错啊。作者: xjy2006 时间: 2015-3-6 21:35
已live chat过gnc客服，确认先下单，然后联系GNC，email或live chat均可，提供订单号、收件人姓名、邮编即可，运费3-5个工作日返还。作者: ichbinyb 时间: 2015-3-6 21:36 回复 5楼xjy2006的帖子 , \5 W! d# X( b6 |0 [ w3 p9 T7 \0 X+ N8 ?, C' L6 o
gnc有live chat？作者: xjy2006 时间: 2015-3-6 22:09 回复 6楼ichbinyb的帖子$ x* u/ ]8 x* t, G* ^0 n
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在发邮件的位置停留几分钟，live chat就会跳出来。作者: ichbinyb 时间: 2015-3-7 15:48 回复 7楼xjy2006的帖子 1 w, ^. Q9 k4 m4 ~ 3 L9 q. `, U5 X' t) H4 Q好的，谢谢了作者: 兰宝宝 时间: 2015-3-8 12:45
太好了，哇哈哈作者: 兰宝宝 时间: 2015-3-8 14:05 回复 7楼xjy2006的帖子 5 q0 m# z2 B) } : Z( T5 r' d4 G) R发邮件那里等了N久也没有CAT出来，，以前不需要的时候老是出来，，是不是时差，没有CAT作者: xjy2006 时间: 2015-3-8 20:30 回复 10楼兰宝宝的帖子/ c9 M/ B' z) ~/ b1 U m% q7 f5 D- h; X& h
. ]2 k! T6 y3 ?! F+ y o. u) K' q发了邮件就行了，GNC上班时间会回复的。作者: 兰宝宝 时间: 2015-3-8 23:53 回复 11楼xjy2006的帖子$ n/ G3 a+ w/ e# A" P
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恩，谢谢呢