0 e2 P! O, C4 ]/ t" D6 Y... ' {" E9 O/ E% P, B) E. n Z) h还有些邮寄促销活动,新品介绍等广告。 ( S) V+ _2 r. \1 H* t/ H {反正免费的,打勾确认加入了。 8 B3 \+ V# G3 A) r; x5 g. s# m& ]# D! B% W
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它家输入账单地址的电话栏位数不够,我只能填美国转运地址的电话,其他都是真实信息。0 O7 ?. k0 `- v6 F) C5 w/ x; y
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另外提醒一下,发加州转运就好。加州CA对食品是免税的,不用发免税州。 ! W! U4 l" ^, k h! b8 Q+ ` A 4 h/ |$ p# |. d( O9 H4 {+ x. H没想到,第二天一早收到确认邮件,又跟了一封订单On hold暂挂的邮件通知。2 j$ S2 ]* W! g! D
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Dear XXX XXX, 0 _3 z" c4 w# [+ u! t: v9 f
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Thank you for your recent Godiva order. + }6 m7 f2 j+ r8 F, A5 U7 Z3 c! u* e* ~
Please call us at your earliest convenience at 1.800.946.3482 and select ' \5 x. U" E' eprompt #3, so that we can process your order. (International callers outside 5 O8 q/ r' X. Q t4 j
the U.S., please call us at 860.510.7300 and take prompt #3 for a customer 7 Q' X' @ x1 Hcare representative.) It will only take a few minutes. * W3 ?, k( y1 j1 ~
. {% h1 M4 c& i T7 J8 kPlease reference your order number which is located in the subject line of this email. 3 ~5 g: l! b6 m3 Q( s* n
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Thank you again for choosing Godiva. We look forward to speaking with you soon. 0 Y* N0 d: h8 G8 U. K8 c7 o. @7 \* Q5 x' ]% Q" A J. q5 a" x0 c6 l3 B
Jamie $ o3 p% O" b" ^6 `
Customer Care Department 0 Y4 C- ^8 R. C8 t+ G4 a0 t' g `Godiva Chocolatier, Inc. {! s; W1 R# f# C; R3 k1-800-946-34823 J6 Q+ ]# r u1 o7 V. N
) D& C0 Z2 g+ r7 ]1 C) J& VTake Prompt #3 ( t' o% H! t8 d/ G" h2 p$ [7 days a week / E7 C5 C; k- m1 E, z5 @
8:00 am to 11:00 pm ET : `# `: q& x! b! ^
” 4 a6 r. d! s8 x4 i; b' A/ O; T$ o大致就是说我的订单被hold了,需要我打800电话去联系客服。; y9 e3 C5 K& C" ]# m2 c7 g% k9 k7 L
很郁闷,买巧克力至于这么严谨吗。# Z( A7 p3 c" f, x4 S9 R
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没办法,只能晚上8点以上打美国800免费电话去。 5 i. h( c; Q! D) k5 c1 n 6 t3 R! L- g3 A$ Y$ I w5 @" a如何打国际长途,是海淘高级技能之一,我这里有介绍:http://www.howbuyit.com/showtopic-5049.aspx 2 V! ?! T' E; g) ]( S - Y% @; l4 k) }) N2 [: l折腾半天,电话上用耳机话筒没声音,被客服挂掉。 C. k9 m! v: s5 \4 h2 J
最后还是在iPad上通过Hangout打通了。: A+ V; s, U9 j- d' w" X
很顺利,只要报上订单号,客服问了信用卡的名字,和卡背后的3位验证码,让我听了一段音乐,大概40多秒后,告诉我订单Approved。" w( H3 g$ }1 z; n, \! k
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没想到,吃块巧克力要这么麻烦。2 i8 n2 w! U1 U. U( e+ s. o; u& n, p& E
这算是给大家一些经验吧。% @1 q! s8 F3 s. Q
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