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发表于 2013-5-9 16:24:57
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回复 5楼michaelr的帖子0 o7 D" d$ n! P# @, s* ^) K
* C7 k1 R; P. D( e/ H这是他们回复的邮件. o9 Q* F' x4 |0 a
Thank you for writing to drugstore.com with your valuable feedback.! M [- _4 p7 s
) L. ]' _' `! z8 a0 @- D, zIn response to your email, we thank you for providing your feedback, and apologize for any inconvenience. It appears that we have replied to both of your emails, and the details on the product show that it's 10mg of lutein from 20mg of lutein esters. For the inconvenience and the confusion, we have issued you an in-store credit of one of the bottles of the NOW Foods Lutein Esters 10mg, Softgels, which is 17.99, to your drugstore.com account as a one-time courtesy. This credit will not expire, and will automatically apply to your next purchase with us. Please note, that you did receive the correct product based on the product details listed on our site. Please be sure to review your product details before placing you order.
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If you have any other questions or concerns Chen, please feel free to contact drugstore.com at any time. Any member of our Customer Care staff will be happy to assist you. |
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