教授有一事相求，可否帮忙？

musiczqz

我于5月17日在高迪瓦美国官网下了一单，70美金，今天收到客服发来的邮件要电话确认，有点不知所措了，恳请教授帮忙，可以给劳务费，这是应该的，需要我做什么呢，需不需要给你订单号，期盼您的答复？

michaelr

美国买Godiva巧克力订单被暂挂

麻烦的是要报信用卡信息，这个是个人隐私，不宜外传。

musiczqz

好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at your earliest convenience at 1.800.946.3482 and select prompt #3, so that we can process your order. (International callers outside the U.S., please call us at 860.510.7300 and take prompt #3 for a customer care representative.) It will only take a few minutes. Please reference your order number which is located in the subject line of this email. Thank you again for choosing Godiva.
3 f, \( Z3 k7 c% M We look forward to speaking with you soon.
To contact us at 1-800-946-3482 and take prompt #3 for customer care, or via email.

Kind regards,
- V% g; w$ A: J: N0 M4 R3 RJudy
3 J- t5 N6 [8 V% s& k5 L3 fCustomer Care Department
) N5 A; {2 K' tGodiva Chocolatier, Inc.
1-800-946-3482 Take Prompt #3
' [9 o8 L) H1 X& r( ~7 n, y+ w7 days a week 8:00 am to 11:00 pm ET

michaelr

musiczqz 发表于 2016-5-18 21:35
好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at y ...

0 [6 z# E# [, P# ^0 i) a; P" u那就问吧
! u( e( W5 |8 w5 C% P# L$ I1 V
: v$ E: K( A4 f8 {Hi CS,
I placed order #44444556, but it's on hold now, please let me know how to release it, thanks.

musiczqz

michaelr 发表于 2016-5-18 22:20
" l' \# J, V; @  z* Z那就问吧
6 b$ F0 m$ X! x( W0 g
/ R9 i+ M3 Y- V3 v1 dHi CS,

谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英语竟然可以和他对话，我的天呢，用的触宝免费国际长途，还不错。

michaelr

musiczqz 发表于 2016-5-19 20:43
谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英 ...

不错不错。
还能免费国际长途。。。