教授有一事相求，可否帮忙？

musiczqz

我于5月17日在高迪瓦美国官网下了一单，70美金，今天收到客服发来的邮件要电话确认，有点不知所措了，恳请教授帮忙，可以给劳务费，这是应该的，需要我做什么呢，需不需要给你订单号，期盼您的答复？

michaelr

美国买Godiva巧克力订单被暂挂

* R3 P* E# o; R6 v- K. m0 p- t) }; k麻烦的是要报信用卡信息，这个是个人隐私，不宜外传。

musiczqz

好像说也可以通过邮件解释，这个如何写呢？
# f9 k3 Z; q0 ?Thank you for your recent Godiva order. Please call us at your earliest convenience at 1.800.946.3482 and select prompt #3, so that we can process your order. (International callers outside the U.S., please call us at 860.510.7300 and take prompt #3 for a customer care representative.) It will only take a few minutes. Please reference your order number which is located in the subject line of this email. Thank you again for choosing Godiva.
1 Z3 K  w+ _2 X9 C6 e+ i% l+ w8 _ We look forward to speaking with you soon.
To contact us at 1-800-946-3482 and take prompt #3 for customer care, or via email.

Kind regards,
Judy
Customer Care Department
Godiva Chocolatier, Inc.
1-800-946-3482 Take Prompt #3
3 Y" p0 P. R8 A! i/ u4 l7 days a week 8:00 am to 11:00 pm ET

michaelr

musiczqz 发表于 2016-5-18 21:35
' i8 m( W. \% z6 {1 m  _+ N) Y; I好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at y ...

# _" P$ ^6 R8 `/ F( {2 K" r那就问吧
$ @; i9 z/ L; K3 \2 m  F; C* M& M9 r. u
Hi CS,
$ Y. F0 m# X* b' z5 rI placed order #44444556, but it's on hold now, please let me know how to release it, thanks.

musiczqz

michaelr 发表于 2016-5-18 22:20
那就问吧
$ m  |0 X  `( p1 ^8 Q+ {
3 t& z) [$ T* L2 B# L2 u: ~Hi CS,

. d& b* m0 v& c, S+ G# l谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英语竟然可以和他对话，我的天呢，用的触宝免费国际长途，还不错。

michaelr

musiczqz 发表于 2016-5-19 20:43
谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英 ...

! |5 `+ q* B+ u  B7 X* z! w不错不错。
还能免费国际长途。。。