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今天在55海淘? 的优惠专栏里看到博朗的耳温枪降价了，现在只要39.75刀，可是我前几天刚刚买了40.26刀，还在转运公司呢，没到手就降价了，这让我有点小不爽，虽然只降了0.51刀~~
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本着勤俭节约的原则，我决定找亚马逊把我的0.51刀要回来，看了看论坛里其他人分享的经验攻略，我就用我蹩脚的英文和亚马逊美国的客服来了一把 LIVE CHAT，对话内容如下：
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Initial Question: price differences 02:46 AM(GMT) Maria Jose(CSA): Hello! My name's Maria-Jose. I'll be more than happy to assist you today. Before I look into your account, I would need to verify that you're the account holder. Can you please provide me the name on your account, your e-mail address, and your billing address?! n4 C) A& c8 s4 k9 |) l
02:46 AM(GMT) Vivian: XXXX XXXX（账户名）
2 R" h/ n6 \ |" a4 F8 N6 E02:47 AM(GMT) Vivian: XXXX XXXX（email 邮箱地址）
5 \6 w* C* t; ]# b) T02:47 AM(GMT) Maria Jose(CSA): Thanks! And what's your billing address?
$ p# g& I+ ^1 Y2 @. }% W, K02:47 AM(GMT) Vivian: XXXX XXXX（注册时留的信用卡账单地址） . e. o3 U X- `0 d+ P7 W! P2 p
02:49 AM(GMT) Maria Jose(CSA): Thanks! And how can I help you today
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+ m+ G# ?9 T3 G$ l0 u- q9 X02:49 AM(GMT) Vivian: Hi.Today,I was surprised to find that the price of some items what i have ordered is reduced.4 m, [5 C" P) O7 J
02:50 AM(GMT) Vivian: My order number is #XXXX XXXX（订单号）
' {/ g- ]! B% c* L02:51 AM(GMT) Maria Jose(CSA): Let me check it for you please
}% v( G: Q* w: I/ v" F8 m02:51 AM(GMT) Vivian: the price of "Braun Thermoscan Ear Thermometer with ExacTemp Technology, IRT4520USSM" is $40.26 when i order 7 D% z6 \2 i5 C A6 X- c+ N3 }
02:52 AM(GMT) Vivian: But now is $39.757 }; Z G5 F B$ z( g0 L L
02:53 AM(GMT) Maria Jose(CSA): Yes, I see it on the website. Let me check the options about this ' J0 u1 c( `9 d
02:53 AM(GMT) Vivian: This is my first time to visit Amazon ,I feel a little disappointed: ]3 H+ J7 U3 b
02:54 AM(GMT) Vivian: So,I hope that ,can you return the price difference to me?, y7 b6 B* M) d# p
02:56 AM(GMT) Maria Jose(CSA): I can definitely issue the refund for the price difference
1 b# y. ^! G! {, `" d% B% V0 J02:57 AM(GMT) Maria Jose(CSA): One moment please% i$ h$ N7 e( \* S8 x* [
02:59 AM(GMT) Vivian: ok
, ~: M* | X( f8 ^4 Z4 l6 S$ p- |03:00 AM(GMT) Maria Jose(CSA): Almost done8 L: M7 v c8 B/ z
03:01 AM(GMT) Maria Jose(CSA): You'll get a confirmation email for this refund: H% R; W) T) N7 b8 c, s+ n$ A
03:02 AM(GMT) Vivian: Thank you very much
4 M& l2 ?% l' c# s03:02 AM(GMT) Maria Jose(CSA): Please let me know if there's anything else I can do for you today?
* V) C- x7 i8 L$ d) s03:03 AM(GMT) Vivian: I have received the email.) o9 V) h" ~6 @
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03:04 AM(GMT) Maria Jose(CSA): You're welcome, we are here for you. Thank you for contacting Amazon. Hope you have a wonderful day and rest of your week. Please click on the "end chat" button to close this window.
: @5 r9 |) I$ c% x" y5 ~" ?03:04 AM(GMT) Vivian: have a happy day , bye! K t3 h1 Z4 u0 h1 P$ w
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发表于 2013-8-2 16:47:57
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