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今天在55海淘? 的优惠专栏里看到博朗的耳温枪降价了,现在只要39.75刀,可是我前几天刚刚买了40.26刀,还在转运公司呢,没到手就降价了,这让我有点小不爽,虽然只降了0.51刀~~
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3 G6 @4 W7 A. f+ g# v4 y本着勤俭节约的原则,我决定找亚马逊把我的0.51刀要回来,看了看论坛里其他人分享的经验攻略,我就用我蹩脚的英文和亚马逊美国的客服来了一把 LIVE CHAT,对话内容如下:
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Initial Question: price differences 02:46 AM(GMT) Maria Jose(CSA): Hello! My name's Maria-Jose. I'll be more than happy to assist you today. Before I look into your account, I would need to verify that you're the account holder. Can you please provide me the name on your account, your e-mail address, and your billing address?
" R. r K" B1 M% }2 c02:46 AM(GMT) Vivian: XXXX XXXX(账户名)
5 H5 Q" b, S, t$ C02:47 AM(GMT) Vivian: XXXX XXXX(email 邮箱地址) 8 T7 Z) E5 Q% g3 ?2 }
02:47 AM(GMT) Maria Jose(CSA): Thanks! And what's your billing address?6 K, j/ e/ z! z8 p
02:47 AM(GMT) Vivian: XXXX XXXX(注册时留的信用卡账单地址) 8 W I/ Z+ C+ ]; f
02:49 AM(GMT) Maria Jose(CSA): Thanks! And how can I help you today
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02:49 AM(GMT) Vivian: Hi.Today,I was surprised to find that the price of some items what i have ordered is reduced." `! K2 c! }: O ~; F: U
02:50 AM(GMT) Vivian: My order number is #XXXX XXXX(订单号)
6 a% L* n! g7 H: |& J* A! K6 d02:51 AM(GMT) Maria Jose(CSA): Let me check it for you please
k G" u9 V4 A, \" ~/ p. J02:51 AM(GMT) Vivian: the price of "Braun Thermoscan Ear Thermometer with ExacTemp Technology, IRT4520USSM" is $40.26 when i order
. E& q, v. ~7 Z U& c8 f E02:52 AM(GMT) Vivian: But now is $39.75
* w4 t; ^! `- Z% z; @' X; b02:53 AM(GMT) Maria Jose(CSA): Yes, I see it on the website. Let me check the options about this
+ @3 ^6 p& m: ]/ p02:53 AM(GMT) Vivian: This is my first time to visit Amazon ,I feel a little disappointed" J- J- i, Z w+ R' C
02:54 AM(GMT) Vivian: So,I hope that ,can you return the price difference to me?
6 J0 p+ s- q. I' p i02:56 AM(GMT) Maria Jose(CSA): I can definitely issue the refund for the price difference
" O/ w9 m1 s& U$ t Q+ {4 f! E02:57 AM(GMT) Maria Jose(CSA): One moment please
4 l' w: e/ j6 \& u# d02:59 AM(GMT) Vivian: ok4 y$ ~1 f" m# R0 c
03:00 AM(GMT) Maria Jose(CSA): Almost done% I' z7 Y& T5 @) ]1 Q9 R
03:01 AM(GMT) Maria Jose(CSA): You'll get a confirmation email for this refund( S. t0 R$ S7 o, C
03:02 AM(GMT) Vivian: Thank you very much3 L( p4 i3 [" ?
03:02 AM(GMT) Maria Jose(CSA): Please let me know if there's anything else I can do for you today?
+ [+ p x5 J! ~" s; _2 ^) ~2 h03:03 AM(GMT) Vivian: I have received the email.4 E4 Q3 N. i; ^9 V: S, n
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03:04 AM(GMT) Maria Jose(CSA): You're welcome, we are here for you. Thank you for contacting Amazon. Hope you have a wonderful day and rest of your week. Please click on the "end chat" button to close this window.
& @9 v4 W* I; Q03:04 AM(GMT) Vivian: have a happy day , bye7 g }/ P2 `" v8 d0 A) Z! @
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