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7#
楼主 |
发表于 2015-1-5 08:48:34
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只看该作者
发错的一单,GNC马上会重发,2日速递过来。只是让我把错单寄回去是办不到了。
Dear Michael,
Thank you for contacting Customer Service at GNC.com.
Please accept our apologies for sending the wrong order to you. We have submitted a reship request (ID: 151XXXXX on your behalf. The reship will process in 3-5 business days. Once completed, you can expect the reship to leave the warehouse in approximately 1-2 business days at which time you will be notified via email and provided new tracking information. The package will ship via FedEx 2-day shipping so that you may receive it as quickly as possible.
If you are in the United States and if it is not too inconvenient, we would like to ask if you could return the other order you received. We will send you a prepaid return label issued to you via email. Please advise if this is possible.
If you have any more questions or comments, please do not hesitate to reply to this email or call our Customer Service Department toll-free at 1-877-462-4700 and thank you again for contacting Customer Service at GNC.com.
Sincerely,
Martin G
Customer Service Representative
Customer Service at GNC.com
If you have additional questions, please visit our online Help Desk. |
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